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How long can I get the feedback after we send the inquiry?
We will reply to you within 2 hours on working days, and within 12 hours on weekends.
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Are you a direct manufacturer or trading company?
At present, the company owns 3 plants, all equipped with complete assembly lines; we also have our own business department, which can realize self-production and self-sales.
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What products can you offer?
We mainly products including pet collars/leashes/harnesses, pet clothes(hoodies, jackets, shirts, raincoats, sweaters, etc.), pet accessories(bandanas, bowties, hats, etc.), pet beds and blankets, and pet toys.
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Can you do customized products?
Yes, we are mainly doing customized products according to the customers’ design drawings or samples.
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How about the capacity of your company?
Our three factories are equipped with complete production lines, which include complete departments for sampling, opening, weaving, cutting, sewing, packaging, etc. The total annual production capacity of our company can exceed 5 million pieces of products.
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How many employees of your company? How many production machines?
The company has a total of more than 300 employees, including more than 30 professional staff and more than 10 business employees. Sewing Machine: 60 Computer Sewing Machine: 80 Webbing Weaving Machine: 25 Cutting Machine: 10 Automatic Diagonal Shear Webbing Machine: 10 Edge Connecting Machine: 3 Transfer Printing Machine: 4 Laser Cutting Machine: 2 Ironing Machine: 1 Computerized Tensile Testing Machine: 2 Reflective Strip Stamping Machine: 1
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How to guarantee the quality of your goods?
First of all, we will have a corresponding inspection after each process, for the final finished products, we will do a 99.99% full inspection according to the customer's requirements and inspection standards; then, we have the most complete production equipment in the industry: such as Sewing Machine、Computer Sewing Machine、Webbing Weaving Machine、Cutting Machine、Automatic Diagonal Shear Webbing Machine、Edge Connecting Machine、Transfer Printing Machine、Laser Cutting Machine、Ironing Machine、Computerized Tensile Testing Machine、Reflective Strip Stamping Machine, etc. The above equipment can completely ensure to provide customers with exquisite final products.
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What is the payment term?
When we quote for you, we will confirm with you the way of transaction, FOB, DDP, CIF, CNF, EXW, etc. In mass production, you need to pay 30% in advance, and then see the bill of lading to pay the balance for orders over $2W. If it is less than $2W, you need to pay 30% in advance and pay off the balance before delivery. The payment term is T/T.
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How to deliver the goods to us?
We often ship the goods to you by sea because we are in Changshu, and we are only 2 hours away from the Shanghai port, it is very convenient and efficient to ship goods to any other country. Of course, if your goods are very urgent, the Wuxi Airport and Shanghai airport are also very nearby.
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Where are your products mainly exported to?
Our products are mainly exported to over 30 countries such as the USA, UK, Canada Germany, France, Australia, Spain, Chile, Italy, Japan, Korea, and so on.
